Dealing with Reverb Support is frustrating

I don’t think he’d appreciate a visit from me after he’s tried to screw my brother. :face_with_symbols_over_mouth:

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He’s been talking to Jesus all his life.

IMG_7052

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this whole thread is so weird to me, the few times i’ve had to interact with reverb they’ve been great.

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I had ordered a bass from a company in Virginia who photographs all their instruments in front of corrugated galvanized siding, and it happened to be a B stock instrument. I photographed the blemishes and submitted a claim. They didn’t respond, so I contacted Reverb and left negative feedback. They wanted me to pay return shipping, so I contacted Reverb again. They agreed to send a label for return and I shipped it back. On the claim follow up, they indicated that the damage came from the shipper, filed a claim against the shipper, and then relisted the instrument as new. They’re in Virginia and photograph their instruments in front of corrugated metal siding.

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