Has anyone had to deal with TCE customer service?
I received a wiretap riff recorder pedal for christmas and it is virtually unusable. It relies of a bluetooth connection to your phone which constantly disconnects and the app freezes meaning I have to reboot my phone several times a session.
Im sure the pedal itself is not to blame but the app is atrocious.
This was the reply from TCE
Hi
there are no imediate plans for any updates i’m afraid. i asked our product manager too, but with regards to ongoing projects and deliveries i have a hard time seeing this becoming a priority at this point of time.
I’m also a fan of the wiretap, but stick to USB import /export for better audio quality (wav vs mp3)
cheers,
Mike