OOps sorry I didn’t see the hot link to the thread in your post.
1 Like
LOL its okay 
1 Like
I find most customer service these days takes days to a week via email or voicemail.
The whole “no one wants to work” thing is part of the issue. I’ve gone to getting some zen built into the “I want an answer now dammit”.
Also find that once they are on the case they stick with you quicker Vs waiting so long between contacts.
Had this with BBG, Darkglass, Blackstar and a couple others. The only customer service nightmare I’m in now is with Traveler guitar who all have seemed to have fallen in a hole.
2 Likes
Imagine being a gigging musician and having to wait weeks to get support for essential gear 
2 Likes